Effective Date: 6 August 2026

VNLabs Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Who We Are

VNLabs Ltd
4 Beacon Road
Trafford Park
Manchester
M17 1AF
United Kingdom

Telephone: 0161 413 3564
Email: info@vn-labs.com

VNLabs Ltd is the data controller responsible for the personal information collected through this website.

2. Information We Collect

We only collect personal information that you choose to provide.

Contact Form

When you submit an enquiry through our contact form, we collect:

  • Your name
  • Your email address
  • Subject
  • Message

We use this information solely to respond to your enquiry.

Website Usage Information

We use Google Analytics to help us understand how visitors use our website. Google Analytics collects information such as:

  • Pages visited
  • Time spent on the website
  • Browser type
  • Device information
  • General geographic location (based on IP address)
  • Referral source

Google Analytics does not identify you personally.

Where required by law, analytics cookies will only be used with your consent.

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries submitted through our contact form.
  • Improve the performance, usability, and content of our website.
  • Monitor website traffic and usage trends.

We do not:

  • Sell your personal information.
  • Send marketing emails or newsletters.
  • Process online payments or transactions.
  • Use your information for automated decision-making or profiling.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your information on the following legal bases:

  • Legitimate Interests – to respond to enquiries and operate our website effectively.
  • Consent – where required for analytics cookies or any future optional services.

5. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google.

Google Analytics uses cookies to collect information about website usage. This helps us understand how visitors interact with our website and improve the user experience.

Google may process this information in accordance with its own Privacy Policy.

You can prevent Google Analytics from collecting information by declining analytics cookies (where presented) or by using Google’s browser opt-out tools.

6. Cookies

Our website uses cookies that are necessary for the website to function and, with your consent where required, analytics cookies provided by Google Analytics.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Retention

We retain contact form enquiries only for as long as necessary to respond to your enquiry and maintain appropriate business records.

Analytics data is retained according to the retention settings configured within Google Analytics.

8. Data Sharing

We do not sell or rent your personal information.

We may share information with trusted service providers who help us operate our website, including Google Analytics, where necessary for the services they provide.

We may also disclose information where required by law.

9. International Data Transfers

Some of our service providers, including Google, may process data outside the United Kingdom.

Where personal data is transferred internationally, appropriate safeguards are used in accordance with UK data protection law.

10. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information where appropriate.
  • Request restriction of processing.
  • Object to processing based on legitimate interests.
  • Request portability of your personal data where applicable.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

VNLabs Ltd
4 Beacon Road
Trafford Park
Manchester
M17 1AF
United Kingdom

Telephone: 0161 413 3564

Email: info@vn-labs.com

12. Complaints

If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Website: https://ico.org.uk

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our legal obligations or website functionality. Any updates will be published on this page with a revised effective date.